How can managers gain more authority?
Head into your new position with the attitude of the power hungry and you are doomed. You might have the title, but without the respect of your staff, effective authority will remain illusive.
Ask any teacher how he or she controls a room full of headstrong teenagers and you’ll receive some valuable advice. Whatever you do, never, ever yell at them. That is the first signal to your audience you have lost control.
Effective authority is really just the power of persuasion. You need to harness the talents and motivation of your employees and get them to want to follow your direction.
For them to follow your lead, you need to gain their trust and have their respect. Respect is determined by your personal and professional conduct. Do you have a reputation for honesty and fairness in your decision making? Do you give and receive feedback in a positive and constructive manner? Are you a bully? Previous behaviour will contribute to the buy-in by staff for your authority.
Let’s hope you know what you are talking about. Credibility is a major factor in swaying opinion and garnering support for your authority. If you don’t have all the answers, say so. Acknowledge where further work is required. But make sure you confidently convey the facts and your familiarity with them.
Demonstrate confidence in your style and ability. Instil confidence in your decision making and your expertise. Employees and other managers want to feel they are in safe hands.
Don’t let a fashion faux pas undermine authority. Corporate dress codes have become less formal over the last ten years. However, image is all important when it comes to authority. Err on the side of conservative - T-shirts or thongs are definitely not appropriate. Fabric too, can let you down. Natural fibres rather than synthetics normally convey an image of professionalism.
Everything you say and the way you say it affects your credibility. Strongly held views should be communicated with composure and respect for your audience. Do not belittle or intimidate anyone with an opposing view. They will merely harbour resentment and lie in wait for their moment of payback.
And never ridicule or discipline your staff in front of others. Feedback should be one-on-one, measured and controlled. Finish with a positive so the staff member does not feel you are making a personal attack and out to get them. Well planned feedback sessions might be painful for staff but will ultimately enhance their respect for your leadership.
Achieving a level of authority and building upon it is critical for effective managers. Authority is about trust and good character. Wielding power like a blunt instrument does not foster respect. It will only tarnish your professional reputation and undermine your ability to manage.
