2007 Contact Centre Recruitment Index
Participate Now
Kelly Services has commissioned callcentres.net to conduct the latest Contact Centre Industry Recruitment Index for Australia, New Zealand and Asia and we value your participation.
The survey will measure recent trends related to recruitment, turnover, retention and salaries in Contact Centres. The research will provide trend data and valuable information in relation to recruitment strategies and issues, types of job roles and skills being recruited, information pertaining to Contact Centre pay and staff retention strategies.
The survey will only take ten minutes to complete and all respondents will receive an electronic copy of the survey results.
This survey is aimed only at Contact Centre Managers and Executives in Australia, New Zealand and Asia. Please do not continue with the survey if you do not meet these criteria.
Dr Catriona Wallace
Director
callcentres.net
If you have any questions please do not hesitate to contact William Dieu at callcentres.net on +61 2 9927 3344.
